faq

Frequently askes questions.
Get your answers on time.

Yes, The Watch Stand ships worldwide with UPS. Shipping costs are calculated at checkout based on your delivery destination.

Orders are shipped from Sweden, within the European Union (EU). Normal delivery time is 4–5 days.

Customers outside the EU may be subject to additional customs duties, taxes or import fees, which are not covered by The Watch Stand. Please check your local import regulations for further information.

Our return policy allows you to return The Watch Stand for ANY reason within 14 days of having received it with money back (return shipping fee not included). The product must remain in unused, original condition, and in its original packaging. If we receive a damaged or worn product, we will be unable to process your return. If you wish to return or exchange a product, please contact us at orders@thewatchstand.com as soon as possible to notify us, and we will make all necessary arrangements. If an exchange is not possible, a store credit will be issued.

Orders are guaranteed to ship within one business day following approval by our fraud detection system. If you placed your order over the weekend, it should ship by Monday. Once your order ships, you should receive an automated shipping confirmation from us.

No. The cushion is shaped and angled so almost any watch sits safe and secure on it, without any form of magnet.

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